FAQs

Answers to our most common questions

I made a purchase, now what?

Within a few minutes of your purchase, you will receive 3 emails. Please check you spam and junk folders.

1- Your order confirmation
2- Your login information to start learning
3- Your purchase receipt

Why do I need to create an account to make a purchase?

The Mortgage Association of Canada will not accept a program more than once for CPD credits.  By creating an account our system will not let you buy the same program twice. 

Why do I have to create another login to access the programs I purchased? 

To ensure the best exprience possible, the delivery of the programs you selected are in a separate system.  You can use the same user name and password for both systems, if you so choose. 

How do I access the training programs I purchased?

We sent you an email with all your login information, it may have landed your Junk or Spam folder.  Please check there.

You can also access your programs thru this link - Click Here

 I bought a voucher, how do I use it?

Simply insert the voucher number you received via email in the "Discount Code" area of the order form, when you are ready to finalize your purchase.

I still have questions?

Our sales and support teams are here for you. Send an email to info AT masterworkstraining.ca or give us a call at 1-866-540-6982